Join a club and pay for your membership

You join a club from the Dyno app. You pick a membership, check what it costs, and pay. Most of it takes a couple of minutes.

Find your club

1. Sign in to the Dyno app. If you do not have an account yet, see Download the Dyno app and sign in.
2. Tap the Explore tab.
3. Tap Start your search and type your club's name, or look through Nearby and Discover clubs.
4. Tap your club to open its page.

Choose a membership

1. On your club's page, tap Memberships.
2. You land on a Join screen with a card for each membership the club sells.
3. Tap the information icon on a card to see the full description, what is included and every price the club offers for it.
4. If the club bills that membership more than one way, for example monthly or yearly, tap the option you want. The price changes to match.
5. Tap the join button on the card you want, for example Join Adult Membership.

Some cards carry a small green badge with a percentage off, or an age label such as 5 to 10. The age label is who the membership is for, not an offer.

If you already hold that membership, the button says Buy for a family member instead.

Check the details, then confirm

The next screen is Purchase Membership. Work down it before you tap anything.

1. Buying this for a child? Tap Add a child to add them here, or pick them under Who's this for? if they are already on your account. See Add a child to your account.
2. The details card lists Price, Signup fee, Trial period, Notice period, Billing cycle and Limit per user. Anything the club has not set shows as N/A.
3. Billing Summary shows two figures: what you will pay each cycle, and Due today. Read Due today carefully, it is often not the same as the full price. See Billing dates and part periods.
4. Got a code? Tap Add promo code, type it into Enter code and tap Apply. The figures above update. Tap Remove to take it off. See Discounts and promo codes.
5. Under Payment method, choose Card or Direct Debit if your club offers both. If it only offers one, you will not see this choice.
6. Tap Confirm.

If Confirm will not move

• You already have this membership. Choose or add a family member to buy it for them.
• The person you picked is outside the membership's age range. The screen says so, and names anyone in your family it does suit.
• You applied a code that has not been checked yet. Tap Apply again, or Remove.

Paying by card

Tapping Confirm opens a payment sheet in your club's name. Fill in your card and confirm.

• If money is due today, you see Success and "Your membership is now active", with the date of your next payment.
• If nothing is due today, you see Membership set up and "Your card is saved", with the date of your first payment.

Your club's page then shows My Membership where the Memberships button used to be. That is where your membership lives from now on.

Paying by Direct Debit

Direct Debit works differently to a card, and it is slower to start.

1. Tap Confirm. The app opens a Direct Debit form and shows you the Direct Debit Guarantee.
2. Fill in your UK bank account details and confirm.
3. You see a Direct Debit set up message.

Your first payment is requested straight away, but Direct Debit takes a few working days to go through. The app tells you to expect roughly 4 working days. Your membership activates once that first payment clears, not the moment you finish the form. Closing the message takes you to the Passes tab; your membership itself shows on your club's page under My Membership once it is live.

Direct Debit only works with UK bank accounts. If the app says Direct Debit is unavailable, choose Card if the club allows it, otherwise contact your club. See Setting up a Direct Debit.

Free memberships and memberships your club pays for

• A membership priced at zero. You are not asked for a card and there is no payment method to choose. Tap Confirm and it is yours.
• A membership your club has given you. Your club can put a membership on your account without charging you. It shows as Included by your club, and where a payment date would be it says No payment due. There is nothing for you to pay and nothing to set up.
• An invite that says your club is paying. Follow the invite and you will not be asked for payment.

Things your club may ask for first

Tapping Confirm can bring up a document or a form before the payment sheet:

• Waivers. Sign each one, then the app carries on where it left off.
• Health questionnaires, sometimes called a PAR-Q. Complete each one, then the app carries on.

You cannot pay until these are done. If you are buying for a child, the app asks for the documents that apply to that child.

Does your club have to approve you?

There is no approval step in Dyno. Nobody at the club has to let you in before you can join. What can stand between you and a membership is the list above: a waiver, a health form, or an age range you fall outside of.

Two cases do involve a wait, and neither is approval:

• Direct Debit. Your membership starts when the first payment clears.
• A payment that is still settling. If the app says your membership "will appear shortly", give it a minute, then reopen your club's page. If it still is not there, contact your club.

Who to ask about what

Ask your club, not Dyno, about:

• what each membership costs and what it includes
• whether you can be refunded, and on what terms
• whether they can put you on a different membership
• whether they take Direct Debit

After you join

• Your membership lives on your club's page under My Membership.
• Your payment methods and past payments are in Settings, under Payments. See Change the card you pay with.
• To change, pause or end a membership, see Manage your membership in the app and Cancelling a membership.