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Change the card you pay with

Add a new card in the Dyno app, choose your default, remove an old one, and fix a membership that cannot be charged.

4 min readLast checked 20 September 2026For: member

Your cards live in one place in the Dyno app and cover every club you belong to. Change a card here and you have changed it everywhere.

Open your payment settings

  1. Tap the Profile tab.
  2. Tap the menu icon at the top right to open Settings.
  3. Under Your account, tap Payments.

You see Payment methods at the top and Recent transactions below.

Add a card

  1. On the Payments screen, tap Add card.
  2. Fill in the card details in the payment sheet and confirm.
  3. A Success message confirms the payment method is saved, and the card appears in the list.

Nothing is charged when you add a card. The card shows as its brand, the last four digits and its expiry date.

Choose which card is used

  1. Tap the three dots beside the card you want, or press and hold the card.
  2. Tap Make default.

The card marked Default is the one new payments use. A card that is already default has no Make default option.

If you need a membership moved onto a different working card right now, remove the old card, or ask your club.

Remove a card

  1. Tap the three dots beside the card, or press and hold it.
  2. Tap Remove.

Dyno will not let you remove a card that a live membership is relying on. If you try, you are told to set a different default first. Add the new card, make it the default, then remove the old one.

When the app says you cannot be charged

After you sign in you may get a full screen headed Payment method needed. It is telling you that something you pay for has no card that will work, before the payment fails rather than after.

Each card on that screen names the membership, whose it is, when the next payment is due, and why it cannot be taken:

  • the saved card has expired
  • the card it was paying with is no longer on your account
  • there is no card saved at all

What to do:

  1. Tap Add a card. The app takes you straight to your Payments screen.
  2. Add a working card.

One card covers every membership listed. Not now closes the message, but it comes back next time you sign in until there is a card that works.

Direct Debit

A Direct Debit is set up with your bank when you join, not from this screen. Add card adds a card only.

To change the bank account a Direct Debit comes from, or to switch between card and Direct Debit on a membership you already have, contact your club. See Setting up a Direct Debit.

Check what you have been charged

Recent transactions on the same screen lists your payments across every club, newest first, with the club name, what it was for, the amount and whether it completed. Tap one to see the detail. Use Previous and Next to page through.

Ask your club about anything on that list you do not recognise, or about a refund. Dyno support cannot refund a club's payment.

More in Member Mobile App

Accept your club inviteOpen your club's invite email, create your account in the Dyno app and join your club.Add a child to your accountAdd a child you look after, consent on their behalf, book and pay for them, and see what their account can and cannot do.Book a class, event or personal sessionBook and cancel in the Dyno app, pay for a place when there is a charge, and understand what a waiting list means for you.Buy and use a passBuy a pass from your club in the Dyno app, use it to book and get in, and see what happens when it runs out or expires.