Cancel or pause a member’s subscription

You can cancel a recurring membership from the member’s profile. Dyno gives you two options: cancel immediately (the member loses access right away) or cancel at the end of the current billing period (the member keeps access until the date they have already paid for).

Cancel at period end (default)

Open the member’s profile → Subscriptions → click the active subscription → Cancel at period end. The member keeps access until the next billing date, and Stripe stops trying to renew them. This is the polite default and avoids refund requests.

Cancel immediately

Use this when you need to revoke access right away — e.g. after a code-of-conduct breach. From the same screen, choose Cancel now. You can optionally issue a pro-rated refund for the unused portion of the period.