DynoBuy and use a pass
Buy a pass from your club in the Dyno app, use it to book and get in, and see what happens when it runs out or expires.
A pass is a way to train at a club without a membership. Some are a single day, some are a block of visits, some last a set period. Your club decides what it sells, what it costs and what it gets you into.
Buy a pass
- Open your club's page in the Dyno app.
- Tap Memberships if you have not joined the club, or My Membership if you have.
- Scroll to Passes.
- Tap Purchase on the one you want.
- Pay in the sheet that opens, in your club's name.
You see a Success message saying your purchase is being processed and that your passes will appear shortly.
Buying one for a child
If you have children on your account, tapping Purchase asks Who is this pass for? first. Choose yourself or a child, then swipe to buy.
Choose carefully. A pass belongs to the person you pick, sits on their account and is scanned by them. Buying it onto your own account leaves your child with nothing to use. You still pay for it either way.
Find your passes
Tap the Passes tab. Your active passes are listed, with your Identity Pass first.
Each pass card shows:
- the pass name and the club it is for
- Expiry, with the date it runs out
- how much is left, shown as something like 2/10 uses, or how many times you have used it when there is no limit
If you have children on your account, each child has their own section lower down with their active passes.
Tap any pass to open its QR code full screen. You can add it to Apple Wallet or Google Wallet from there, see Add a pass to Apple Wallet or Google Wallet.
Using a pass to book
You do not spend a pass by booking. A valid pass simply lets you in where a membership would.
- Open the class or event and book it as normal, see Book a class, event or personal session.
- If you see Purchase Membership on the bottom of an event, your pass does not cover that event. Your club can limit an event to particular passes.
Using a pass at the club
Show your Identity Pass from the Passes tab, or from your wallet, and let the club scan it. The scanner works out what you are entitled to at that moment, so you hold up the same thing whether you are on a membership or a pass.
This is when a pass is spent. A pass with a set number of uses loses one use when you are scanned in, and only once per day however many times you scan. A pass that is simply time limited never counts down, it just runs to its expiry date.
When a pass runs out or expires
A pass drops off your active list once it has expired or you have used every visit on it. For about two days after that it is still visible under Expired/Used at the bottom of the Passes tab, then it goes.
When that happens:
- You can buy the same pass again. The Purchase button unlocks as soon as the old one is no longer usable.
- Until then the button says already owned and cannot be tapped, because you still have one you can use. If you have children on your account, the button stays available on My Membership so you can still buy one for them.
- Anything you have already booked with it stays booked.
If the Purchase button still says already owned and you are sure your pass is finished, pull down on the Passes tab to refresh, then reopen the club page.
Ask your club
Dyno support cannot answer these, your club sets them:
- what a pass costs and how many visits it includes
- how long it lasts
- which classes and events it gets you into
- whether an unused or expired pass can be refunded or extended