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Use Chats and the Feed

Message members, send photos and broadcasts, publish posts to your club feed, and understand the block, mute and report tools members have.

3 min readLast checked 15 September 2026For: ownerstaff

Dyno gives you two ways to talk to members from the dashboard. Chats is for conversations. Feed is your club's shared timeline of posts. Both are in the sidebar under Community.

Chats

Open Chats to see your conversations. Each one is labelled Club, Event or DM, and unread messages show a count. Use Search conversations... to find one.

Start a chat with a member

  1. Open Chats and click New Chat.
  2. Search for the member.
  3. Click their name to open the conversation.

Send a photo

  1. Open the conversation.
  2. Click the image button next to the message box, or drag an image onto the message box.
  3. Add a caption if you want, then send.

Images must be under 10MB. Click a photo in the conversation to see it full size.

Send a broadcast

In your club chat, tick Send as broadcast (push notification to all members) before you send. Every member gets a push notification. See Send a broadcast to your whole club.

If your club chat is missing from the list, click Create club chat.

Remove a chat from your list

  1. Hover over the chat and click the bin icon.
  2. Click Delete to confirm.

This only hides the conversation for you. The other person still sees it. You cannot remove the club chat.

Feed

Open Feed to see posts from your members and staff, newest first. Click Load more to see older posts.

Publish a post

  1. Open Feed and click New post.
  2. Write your update in Message. Posts can be up to 1000 characters.
  3. Click Add photos to attach up to 5 images, each 10MB or smaller.
  4. Click Publish.

Like and comment

  • Click the heart to like a post.
  • Click the speech bubble to open the comments, type in Write a comment… and click Post.

Remove a post

  1. Click the bin icon on the post.
  2. Click Delete to confirm.

This permanently removes the post with its likes and comments. It cannot be undone. See Post an announcement to your club feed.

Who can use these pages

Staff accounts see Chats by default. Whether a staff member sees Feed depends on the page access you give them. See Add a staff member.

Block, mute and report in the app

Members have their own safety tools in the Dyno app. You do not manage these from the dashboard, but it helps to know what they do.

  • Block: from someone's profile, or from a one-to-one chat with Block User. The two people cannot message each other, see each other's profile or see each other's posts. The blocked person is not told. Members can undo this in Settings under Account privacy, then Blocked accounts.
  • Mute: from someone's profile. The member stops seeing that person's posts. The other person is not affected.
  • Mute Chat: silences a single conversation for that member.
  • Report: from someone's profile, or from a one-to-one chat with Report User. The member picks a reason: Spam, Harassment or bullying, Inappropriate content, or Something else. Reports go to the Dyno team for review, not to your dashboard.

Safeguarding concerns that members raise about your club appear on the Safeguarding page under Safeguarding concerns. See How children are kept safe on Dyno.

More in Engagement & Check-in

Check members in with the kioskRun a self-serve check-in screen at your front door, or a check-in screen for one event, with a scanner, a camera or typed codes.Post an announcement to your club feedShare updates and photos with your club through the feed, and remove posts that should not be there.Send a broadcast to your membersSend an urgent message to members straight away, as a chat broadcast, a group broadcast or an email to all members.Set up waivers for your clubUpload a PDF members must sign before they can buy a membership, send it to existing members, and track who has signed.