Check members in with the kiosk

A kiosk turns a tablet or computer into a check-in screen. Dyno has two:

• Club Kiosk for your front door. It tracks who is in the club and works out what each scan is for.
• Event check-in kiosk for one event. It checks guests in against that event's list.

Both work with a USB barcode scanner, the device's camera or a code typed in by hand.

Open the Club Kiosk

Click Club Kiosk at the bottom of the sidebar. It opens in a new tab and shows Scan your pass.

Members scan the QR code from the Passes tab of the Dyno app, or from a wallet pass. See Add a pass to Apple Wallet or Google Wallet. If a scan will not read:

• Click Enter manually, type the code under the member's QR code and click Check in.
• Click Use camera to scan with the device's camera.

Staff accounts can open Club Kiosk by default, unless you have set custom page access for them.

What happens when someone scans

The kiosk shows a card with the person's name for a few seconds.

• Welcome means they are checked in.
• Come back soon means they were already in and are now checked out. Scanning again on the way out checks a member out.
• A refusal shows the reason, such as No active membership or booking, Membership is paused or The club is closed right now.

One pass does everything. The kiosk checks the person's membership first. If they have no membership, it looks for a booking that is open for check-in. A booked event opens for check-in two hours before it starts and closes 30 minutes after it ends.

If a member with a membership has an event booked that starts within 45 minutes, their scan also marks them as attended. If they are already in the club when an event they booked starts, Dyno marks them as attended as long as they arrived no more than 30 minutes after the start.

Choose what the kiosk checks

Open Settings and choose Dyno Entry.

• Entry rules control what the kiosk checks before letting someone in. Staff are always let in, and nobody is ever stopped from checking out.
• Club auto check-out sets how long a member stays checked in before Dyno checks them out automatically. Enter a number of minutes between 5 and 1440 in Auto check-out after (minutes) and click Save check-out policy. Leave it blank to use the default of 4 hours.

Pair a tablet to run on its own

A paired tablet runs the Club Kiosk with nobody logged in.

1. Open Settings and choose Dyno Link.
2. Under Club kiosk devices, enter a New device name and click Get pairing code.
3. On the tablet, open /check-in/pair on your Dyno dashboard address.
4. Type the code and tap Pair kiosk.

The code works once and must be used within 10 minutes. You can unpair a device from the same card. An unpaired tablet shows This kiosk has been unpaired.

If the connection drops

The Club Kiosk keeps a copy of what it needs for your club, so it can still check members in and out while offline. The top bar shows how old that copy is, and each card shows Offline · will sync. Scans are sent to Dyno when the connection returns.

Run check-in for one event

1. Open Events and click the event.
2. Click Launch Check-in Kiosk. It opens in a new tab and shows Scan a ticket.
3. Guests scan the QR code from their booking.

The event kiosk downloads the guest list, so it keeps working without a connection. A badge shows how many check-ins are pending, and they sync when you are back online. It tells you when a ticket is for a different event, the booking is cancelled or the guest is already checked in. If you checked in the wrong person, click Wrong person? Undo.

Leaving a kiosk

Click Exit in the top bar. A paired tablet has no Exit link. Both kiosks are web pages, so use your tablet's own guided access or kiosk lock if you need to stop people leaving the page.