Invite your first members

Invite people from the dashboard and they join your club in the Dyno app. This article covers inviting one person or one family at a time. To bring over a whole list, see Import members from a CSV.

Before you start

• Your club must be set up and its profile public. Until it is, the invite options are disabled. Turn on Public Club Profile in Settings, under Privacy.
• To offer a membership with the invite, create a membership plan first.

Send a quick invite

Use this when you only have an email address.

1. Open Members and click Invite members.
2. Choose Quick invite.
3. Enter their Recipient email and click Send Invite.

They fill in their own details when they join.

Send a detailed invite

Use this to set someone up properly, with a membership and any children.

1. Open Members and click Invite members.
2. Choose Detailed invite.
3. Enter their Recipient email. Add their First name, Last name, Phone and Date of birth if you have them. Anything you fill in is less for them to type.
4. Choose a Membership tier (optional). Without one, the invite gets them an account and joins them to your club, and they appear under No membership until you assign one or they buy one.
5. Under Additional Configuration, choose how they pay. The options are explained below.
6. To add a child, click Add a child. Enter their First name, Last name, Date of birth and Membership, and choose the relationship under Your member is this child's. Tick the free box for the child if their membership should be free.
7. Click Send Invite, check the summary in Send this invite?, then click Send Invite again.

Payment options

• Grant this membership free: the membership is active when they join, with no payment. You can move them onto paid billing later.
• They are moving over from a previous provider: they keep paying their old provider until their Direct Debit moves to Stripe, and Dyno collects nothing meanwhile. They show as Awaiting DD transfer.
• Waive pro-rata charge: for someone who has already paid for this period. They pay nothing when they join, and their first full payment lands on the plan's billing day. This only works on plans that bill on a set day of the month.

What happens next

• They get an invite email with a link to download the app and join. If they already have a Dyno account, they also get a notification in the app.
• You land on the Invited tab of Members. The invite stays there until they accept. Use Resend or Cancel if you need to.
• If you granted the membership free, it is active as soon as they join.
• If you offered a paid membership, they are shown the price in the app after they sign in, and pay there. Until they do, they appear under No membership.
• If you added children, the parent is asked to confirm each child in the app.

For what your member sees, see Accept a club invite.