How waitlists work

When a class hits capacity, new bookings join a waitlist. The order is strictly first-come-first-served. When a booked member cancels (before the cancellation deadline), the top member on the waitlist is automatically promoted into the freed spot.

Promotion rules

• Waitlist promotion happens immediately when a spot opens, up to the cancellation deadline.
• After the deadline passes, no further promotion happens — the cancelling member still loses their pass/credit.
• Members are notified by push and email when promoted, and can decline by cancelling.

Marking no-shows

After the class ends, you can mark any member as a no-show from the class attendance screen. No-shows count against any per-month no-show limit you have set on the class.